Drop the Armor

Specialized, Culturally Competent Care for First Responders and Veterans in the Texas Panhandle

“I realized that stabilizing a patient medically is only half the battle; true survival means learning how to process that stress so it doesn’t destroy your life when you go home.”

Kyle D McCall, MEd, LPC

You carry the weight of the community. Every shift, every deployment, you are expected to be the solution to someone else’s worst day. But who holds the line for you? At Weeping Pines Integrated Wellness, we offer a secure, 100% virtual space for you to take off the uniform and focus on the individual underneath.

You don’t have to explain the culture; We already know it

The job leaves a mark. Whether you are dealing with hypervigilance that won’t turn off, sleep deprivation, moral injury, or the cumulative weight of operational stress, traditional therapy can sometimes feel like a mismatch. You shouldn’t have to spend your first three sessions explaining your dark humor, the realities of shift work, or what it actually feels like on the street.

With nearly 15 years of experience working in partnership with armed service members and 5 years serving as a fellow first responder, I bring firsthand knowledge to our sessions. We skip the basic translation and get straight to the work.

Kyle McCall, therapist, wearing a neon high-visibility shirt, smiling alongside his black and white service dog, Kauhlin, sitting in the cab of an ambulance while working in Amarillo, Texas. — Kyle McCall and Kauhlin on shift. We already understand the shift work, the stress, and the culture because we lived it. Let’s skip the translation and get straight to the work.

The Serotiny Program: Absolute Confidentiality

Weeping Pines Integrated Wellness
Online Counseling
Amarillo, TX
WeepingPines.com
+1 806.718.8788

The Serotiny Program

Sliding Scale & Community Support

At Weeping Pines, we believe high-quality, specialized mental health care should be accessible to everyone, especially the frontline workers who keep our communities safe.

While we are actively in the process of establishing in-network partnerships with major insurance providers, we refuse to let administrative timelines delay your care. To bridge this gap—and to offer a flexible option for those who prefer to keep their therapy completely private and separate from insurance—we have created the Serotiny Program.

A Model of Communal Support

At Weeping Pines, we are a mission-first practice; 50% of our annual profits are directly donated to First Responder support systems and mental health programs across the state and nation. By participating in the Serotiny Program, you are directly contributing to the resilience and betterment of first responders on a much broader scale. When you invest in your own mental wellbeing, you are doing more than just funding your own healing, you are actively supporting lower-income individuals and early-career first responders to better themselves towards being able to do the same for others one day. Thus building a better, and stronger community at large.

The Serotiny Program is a tiered, sliding-scale model built on the idea of mutual community care. By capping the number of available slots in our highest-discount tiers, we ensure our practice remains sustainable while never turning away those in the heat of a crisis.

Please review the tiers below prior to your consultation or intake session & let us know if you have any questions. We’d be happy to clarify.

Program Tier	Household Income	Standard Rate	First Responder Rate
Tier 1: Crisis / Student (10%)	$0-$35,000	$30	$30
Tier 2: Support (15%)	$35,001-$55,000	$45	$30 (Tier Drop)
Tier 3: Median (25%)	$55,001-$85,000	$75	$45 (Tier Drop)
Tier 4: Professional (25%)	$85,001-$115,000	$110	$65 (Hard Cap)
Tier 5: Legacy (25%)	$115,000-Above	$150	$65 (Hard Cap)

We understand that for law enforcement, EMS, fire, and veterans, privacy isn’t just a preference—it is a career necessity.

If you are seeking the highest level of confidentiality from employers, departments, or insurance companies, we offer a flexible sliding-scale fee structure called The Serotiny Program. Choosing private pay ensures your mental health records remain entirely in your control, bypassing insurance requirements for progress notes or clinical documentation.

Click here for the PDF

Tactical Emotional Regulation & Trauma Recovery

We don’t just talk in circles. We utilize proven, solution-driven therapeutic approaches designed to help you process trauma and regain control.

EMDR Therapy: A highly effective, evidence-based approach to processing trauma, PTSD, and critical incident stress, helping your brain heal from the things you can’t “unsee.”
Direct, No-Nonsense Communication: Therapy tailored to the way you actually operate. No fluff, just practical tools and proven alternative therapeutic approaches to help you find balance, clarity, and peace.
100% Telehealth: Whether you are in Amarillo, out in the wider Panhandle, or anywhere in Texas, you can attend sessions from the privacy of your home, your office, or even your parked patrol vehicle. No public waiting rooms.

Our Unique Approach

Tactical Wellness & Actionable Growth

We respect your time and know you are used to fixing problems. Utilizing Solution-Focused Brief Therapy (SFBT), we don’t spend months talking in circles. We leverage your existing resilience and training to build tactical, actionable strategies that foster immediate, measurable growth on and off the job.

Critical Incident & Operational Stress Healing

You can’t “unsee” the calls you’ve run or the deployments you’ve survived. Healing requires more than just pushing through it. We utilize evidence-based, trauma-informed strategies to process critical incident stress, dial back hypervigilance, and help you reclaim your baseline from PTSD, C-PTSD, or moral injury.

Specified Services

Off-Duty Coping & Hypervigilance Management

When the adrenaline crash hits or the hypervigilance won’t turn off, substances often become the easiest way to numb out and sleep. We offer a strictly confidential, judgment-free space to address the root of these coping mechanisms and architect a sustainable, healthy path back to being in control.

Civilian Transition & Medical Retirement

The uniform becomes a fundamental part of your identity. Whether you are facing medical retirement, choosing to leave the field, or adjusting to a new schedule, the transition to civilian life can be jarring. We help you navigate the loss of the brotherhood, redefine your purpose, and map out your next mission.

Identity, Culture, & Radical Acceptance

Serving your community or country while navigating your identity shouldn’t mean leaving a part of yourself at the station door. We provide a space of radical acceptance for LGBTQ+ first responders and veterans, addressing the unique stressors and complexities of departmental and military culture with clinical expertise.